The Data Analyst is responsible for improving service quality and advancing evidence-based practices through use of data collection and analysis. This position works collaboratively with agency managers and directors to assess outcomes, identify opportunities for improvement or areas of concern, and improve program performance. The Data Analyst utilizes traditional and innovative tools and techniques to collect and analyze data from internal and external sources, assess why unwanted variation in processes and outcomes exist, and identify how to change or redesign those processes to continually improve the quality and safety of patient care. Additionally, the Data Analyst provides staff with information, and educational resources to promote incorporation of industry standards and evidenced based practices into program operations.
The Data Analyst serves as the primary coordinator of agency efforts to implement the CQI Plan and serves on all committees and workgroups which oversee projects relevant to the scope of the CQI Plan. The Data Analysts supports the IT Department in appropriately configuring the electronic health record to accurately collect, measure, and report on quality improvement data. The incumbent collaborates with the Internal Audit Department to design and execute strategies to monitor quality indicators and meaningfully analyze and report on quality improvement trends. Utilizing reports from the IT and Internal Audit Department the Data Analyst will directly support clinical program management to adjust operations and practices to address identified deficiencies and achieve program specific CQI goals. The position will support other activities within the Corporate Integrity Unit, as needed, to ensure agency compliance with regulatory and industry standards.
The Data Analyst must possess the following formal education, experience, knowledge, skills, and abilities:
Education and Experience:
Must possess a bachelor’s degree and 3-5 years’ experience in conducting quality and performance improvement activities through use of data analytics. Education and experience conducting data analysis in healthcare settings is preferred. Years of experience may be substituted for specialized training or education in the fields of information analytics, healthcare administration, or behavioral healthcare. Individuals in this position must have excellent skills in the use of information technology and must be capable of managing aspects of the electronic health record database after receiving on the job training in form creation, data mapping, and report writing.
- Data analytics
- Program evaluation and outcome measurement
- Database management
- Behavioral health services
- Electronic health records
- Oral, written, and interpersonal communications
- Critical thinking and problem solving
- Use of information technology
- Statistical reasoning
- Informal research
- Communicate effectively
- Obtain and integrate knowledge on unfamiliar subject matters
- Collaborate with others on complex projects
- Develop professional quality materials and resources
- Work autonomously within the scope of personal competence and duties of the position
- Maintain accurate files and records
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