Senior Secretary - Behavioral Health (4229) (Full Time)
2nd Shift position available (4p-12a)
3rd Shift position available (12a-8a)
RESPONSIBILITIES
Greets and directs all individuals and visitors in a courteous and professional manner; verifies demographics and insurance information on all individuals and enters any updates/changes into Profiler (DPCS’ Electronic Health Record); notifies staff of individuals’ arrival; answers and directs incoming calls to staff as appropriate; receives all incoming faxes and forwards them by email to appropriate staff; date-stamps and distributes mail; schedules individual appointments for the psychiatrist, nurse practitioner, nursing staff, and clinicians; schedules hospital discharge appointments with the clinical staff as needed; enters appointments into Profiler and Just In Time (JIT) spreadsheet; initiates appropriate AOB form with individual; conducts financial assessments and reassessments in a courteous, professional manner; provides assistance to clinical staff in obtaining initial intake information; enters data associated with financial assessments and initial intake information; enters data and generates reports as needed; verifies insurance information through ARS on individuals scheduled for services and notifies clinical staff of any changes; receives and receipts monies for services; triage to assess consumer needs and urgency providing each individual with support in completing paperwork and appointment tasks, including but not limited to intake paperwork, updating contact and other information; informing individuals of services the Agency provides; manage staff queues; inform individuals waiting for services with apprised wait times and what to expect; serves as back-up to other Senior Secretaries as needed; other duties as assigned.
REQUIREMENTS
Minimum Requirements
M1: High School Diploma or GED
M2: Customer service experience
M3: Experience working in secretarial position in an office setting
Preferred Requirements
P1: Associates Degree
P2: Experience with third party insurance (Medicare, Medicaid, Private)
P3: Data Entry experience
P4: Experience working with individuals with mental health and substance use challenges
Fingerprints, State and FBI criminal record reports, drug test, and central registry (CANIS) report will be required upon request. Our Agency maintains a drug-free workplace.
ANNUAL SALARY RANGE
$31,856 – $50,168
Shift Differential: $2.00 for 2nd shift, $3.00 for 3rd shift
Excellent Fringe Benefits
APPLY AT: WWW.DPCS.ORG
**PLEASE INCLUDE RESUME WHEN APPLYING**
