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Billing and Reimbursement Manager

Billing and Reimbursement Manager

Are you an experienced financial professional ready to take the next step in your career? The City of Virginia Beach is seeking a dynamic and skilled Billing & Reimbursement Manager to lead the Department of Human Services’ reimbursement division. This pivotal role reports directly to the DHS Chief Financial Officer and provides leadership and guidance to a dedicated team of 13 staff members.

As the Billing & Reimbursement Manager, you will drive the strategic and operational functions of the reimbursement division. This position is ideal for someone with strong analytical abilities, a deep understanding of third‑party reimbursement, and a passion for improving processes in a meaningful public service environment.

In this role, you will:

  • Research, analyze, and summarize reimbursement records to develop complex reports.
  • Provide regular reimbursement analysis and updates to leadership.
  • Identify and address reimbursement issues related to Medicare/Medicaid laws, regulations, and other third‑party payers.
  • Review and update billing policies and procedures to ensure efficiency and compliance.
  • Collaborate with Information Technology to maintain and enhance billing systems.
  • Serve as a liaison with Reimbursement/Accounts Receivable Managers across Virginia.
  • Stay informed of reimbursement trends and incorporate improvements into department activities.
  • Develop training programs and strengthen multi‑function capabilities within the reimbursement team.
  • Ensure the timely and accurate credentialing of staff.
  • Maintain expert knowledge of payer‑covered services, including credentialing, provider paneling, documentation, and billing requirements.

The City offers a generous benefits package which includes health, dental and life insurance, retirement, and savings plans, maternity/paternity and parental leave, and holiday and paid leave.

Contact details

Virginia Beach, VA