BH Case Management Clinician I/II
Duties:
A $4,000 hiring bonus is being offered for this position. Hiring bonuses shall only be for new hires of original employment or re-employment as defined in Human Resources Policy No. 5.0.
- $1,000 will be awarded in the first paycheck.
- $1,250 will be awarded upon completion of the six (6) month interim performance evaluation with an overall rating of “Meets Expectations”.
- $1,750 will be awarded upon completion of the employee’s one (1) year probationary period and a performance evaluation with an overall rating of “Meets Expectations”.
The City of Virginia Beach Department of Human Services is seeking to hire motivated candidates for the
BH Clinician I/II positions who have experience providing case management services to adults diagnosed with mental health and or substance abuse in a Behavioral Health setting for our
BH Case Management program.
Clinician I Responsibilities:
- Provide supportive case management services to Virginia Beach residents living with serious mental illness, substance use challenges, or co‑occurring needs, with a focus on dignity, respect, and individualized care.
- Assist individuals with essential supports such as accessing community based mental health, medical, psychiatric, substance use, securing benefits, social, educational, and vocational services to promote stability, wellness, independence and an improved quality of life.
- Conduct assessments and collaborate on personalized plans such as treatment planning, crisis planning, clinical interventions, consultations, supportive counseling, and transition planning, ensuring all services reflect high‑quality and person‑centered standards.
- Meet with assigned clients in the community and office to support engagement, stabilization, and treatment adherence.
- Complete timely and accurate documentation while ensuring all clinical records and billing submissions meet regulatory, agency, and quality expectations.
Clinician II Responsibilities:
- Provide coordinated behavioral health and primary care support that helps clients access the services they need to improve their overall well‑being, working closely with an integrated treatment team to ensure care is connected and supportive.
- Complete comprehensive clinical assessments and develop individualized treatment plans that reflect each client’s goals, strengths, and preferences, contributing to a collaborative, person‑centered approach to care.
- Deliver clinical interventions, supportive counseling, consultation, transition planning, and other case management services that help clients build stability, strengthen skills, and stay engaged in their recovery journey.
- Support clients through hospital transitions by coordinating discharge planning, communicating with hospital teams and natural supports, and ensuring timely access to follow‑up services and essential medical information.
- Maintain accurate and timely clinical documentation, including progress notes, medical records, and billing submissions within the Electronic Health Record (EHR), ensuring high‑quality, seamless care for every client.
- Provide leadership, guidance, and training to team members as needed, contributing to a positive, collaborative team culture where staff work together to support clients and each other.
- Work as a valued member of an integrated treatment team, collaborating closely with clinicians, medical providers, peers, and community partners to ensure each individual receives coordinated, holistic, and compassionate support.
The City offers
a generous benefits package which includes health, dental and life insurance, retirement, and savings plans, maternity/paternity and parental leave, Holidays and paid leave.
The City of Virginia Beach is an Equal Opportunity Employer.
