Director of Center for Operations
Position Overview
The City of Alexandria, Virginia, Department of Community and Human Services (DCHS), seeks a highly motivated, innovative and visionary individual for the position of Director of the Center for Operations. The ideal candidate will have an active knowledge of the business systems and processes necessary to effectively manage and optimize the operation of a large and multi-disciplinary organization committed to advancing safety, well-being, self-sufficiency and equity in the City of Alexandria. The ideal candidate will have a demonstrated ability to provide operational leadership, management and support an organization providing a wide range of human and social services. The ideal candidate will also be a proven and creative problem solver, trust builder and accountable decision maker with an ability to develop and maintain positive and results oriented relationships with a diverse group of staff, community partners and other stakeholders. Reporting to the Department Director, the Director of the Center for Operations position is a vital member of the leadership team and has the primary responsibility of leading the day-to-day operations of the team that manages the department’s Administrative Support, Emergency/Facilities Management, Finance, Human Resources and Information Technology units. The incumbent in this position collaborates with the members of the leadership team, staff, related City Departments and community partners to implement key initiatives. The position recommends and implements strategic goals, policies and practices that will optimize the overall efficiency and effectiveness of DCHS’ service delivery systems. The incumbent in this position will also provide mentorship, coaching, team building and performance management that lead to a culture of accountability, collaboration, continuous improvement and responsiveness.
Department Overview
DCHS, through a staff compliment of close to 700 employees, provides critical services including: behavioral health, child welfare, developmental disabilities, domestic violence/sexual assault, early childhood, economic supports, homeless prevention, public benefits assistance, residential, substance use, workforce development, and youth development services for individuals across the lifespan. The department provides the services through three centers: Center for Adult Services, Center for Children and Families, and Center for Economic Support.
DCHS works to provide the highest quality of services to support individuals and families as they work to accomplish their goals and overcome critical challenges. The dedicated and highly skilled staff draw on their expertise and best practices to assure that those we serve are engaged most effectively and that their needs are met. The bravery, hard work and resiliency of the residents who access our services are routinely demonstrated, and we continue to learn from their achievements.
As an organization, DCHS focuses on key elements that provide the best experience and outcomes for those we serve, including improving access to services, utilizing trauma informed and culturally relevant approaches, advancing equity, attracting and retaining the best staff, community partnerships, unified planning approaches and increasing the integration of our services. We also work to maximize revenue and diversify our funding to address resource challenges.
If you are an enthusiastic individual with the pre-requisite experience and are excited about joining an organization focused on providing high quality results-oriented programs and services for individuals and families, you are encouraged to apply for this job opportunity.
